Terms of Use

This is an English translation of the Portuguese Termo de Uso, provided for convenience. The Portuguese version is the legally binding one and prevails in case of any conflict or difference in interpretation.

1. What Personal X is

Personal X is a software tool (app) for managing and following up on workouts, which connects the personal trainer to their student.

We provide only the technology. We are not a gym, we do not provide physical education services and we do not employ the trainers. The training service is provided directly and exclusively by the trainer to the student — Personal X is not a party to that relationship.

2. Responsibility of the personal trainer

The trainer is solely responsible for prescribing the exercises, for technical guidance, for adapting the workouts to each student's health condition and for holding the professional qualification required by law (registration with CREF, the Brazilian Regional Council of Physical Education, where applicable).

Personal X does not review, approve or endorse the workouts, loads or guidance created by trainers.

3. Health and physical fitness

Physical activity involves risks. By using the app, the student declares that they are fit to exercise and aware that they should consult a doctor before starting or changing their training routine. Personal X is not liable for injuries, harm to health or results arising from the workouts.

4. Content added by users and third parties

Videos, YouTube links, exercises, descriptions, photos and any content entered by a trainer are the sole responsibility of whoever adds them.

By adding content, the trainer declares that they hold the rights necessary to use it, or that it is content whose embedding is permitted. In the case of YouTube videos, the app only displays them through the official player (embed) — it does not host, copy or store the videos, which remain on YouTube's servers and subject to its rules.

Personal X acts merely as an application provider and intermediary (art. 19 of Brazilian Law No. 12,965/2014 — the Brazilian Internet Civil Framework, “Marco Civil da Internet”) and is not responsible for third-party content. Have you found content that violates your rights or someone else's? Let us know at matheus.seupersonal@gmail.com — content reported as unlawful will be removed.

5. Payments

Monthly fees are processed by the Asaas payment platform. The financial relationship is between the student and their trainer; Personal X only provides the integration and is not a party to the transaction nor responsible for charges, refunds or financial disputes between the parties.

6. Intellectual property

The app, the brand, the design and Personal X's own exercise library are protected and may not be copied or reused without authorization. The content you add remains yours — you only authorize us to display it within the app for the purpose of the service.

7. Acceptable use and suspension

It is forbidden to use the app to enter unlawful, offensive or misleading content, or content that violates the rights of third parties. We may suspend or terminate accounts that breach these Terms, without prejudice to the applicable legal measures.

8. Limitation of liability

Personal X is provided "as is". We are not liable for temporary unavailability, for the quality of the service provided by the trainer, for disputes between trainer and student, or for damages arising from third-party content or from misuse of the app.

9. Changes and contact

These Terms may be updated. Significant changes will be announced in the app. Questions? Contact Matheus at matheus.seupersonal@gmail.com.